Privacy Policy

1 - Introduction

We are committed to respecting the privacy and confidentiality of data
and therefore, in this Privacy Policy you will find information on how they are treated in accordance with the General Data Protection Regulations. We have adopted administrative and technological measures to comply with the new General Data Protection Regulations. 

The use of this website is governed by the terms and conditions set out below and which the user undertakes to respect in full. The user should not use this website if he does not agree with these terms and conditions.

2 - Your consent

By using our website and our platforms, you agree to our Privacy Policy.

3 - Why do we process personal data?

The personal data collected is mainly used in response to requests for information and contact, in contractual management, in the provision of services and in the communication of changes to the products and services subscribed, but may, with your consent, also be used in the dissemination of new products and services and news about the company, in carrying out evaluation surveys and in legally binding information actions.

4 - What personal data are collected? 

Normally, the personal data collected is limited to Name, Address, Telephone/Mobile Number, Taxpayer Number, E-mail Address, but other data necessary to provide products or services may be collected.
In addition, when emails are sent, statistical data are collected to allow us to know the behaviour of each subscriber in relation to the email received.

5 - How is personal data collected? 

In general, personal data are collected when you subscribe to one of our products or services, and some of the personal data is required to provide the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyse and formalise your application as a partner or employee, for the operations and management of the website, to prevent fraud and to keep a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have no connection with those purposes for which they were initially collected.
However, you are solely responsible for providing incorrect or inaccurate data.

6 - Data of minors

The website is not intended for minors under the age of 16, so we ask that these minors do not use the website and do not give us personal information through it.

7 - Sensitive data 

We expressly request that you do not send us and disclose any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometrics, health data or data concerning a natural person's sexual life or sexual orientation. Such personal data shall be deleted immediately.

8 - What is the period of retention of personal data?

It is our responsibility to note that the personal data you provide us with will be kept for a maximum period of ten years.
However, in certain cases we may retain the data for longer periods, particularly when the law so requires.

9 - Right of access, rectification and updating of data 

Under the terms of the applicable legislation, as data owner, you are guaranteed the right to access your personal data, request its rectification or addition, oppose the processing of the data, except those strictly necessary for the provision of the service and/or request the portability of the data, request the elimination of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services at any time.
You may request any of the above-mentioned actions through our contact page present on the website, using the most convenient and accessible means to your needs, establishing communication with us through our address, telephone or e-mail available on the link: 


If you ask us to delete some or all of your personal data, some of the services requested may not be provided to you, retaining the personal data necessary to fulfil your legal obligations.
We reserve the right to request access to identification details of the person making the request in order to prove their identity.

10 - Disclosure of information to third parties 

We do not sell or trade your data.  
In the context of your activity, we may use third parties to provide certain services, which may involve access by these entities to the personal data of our users and clients. When this happens, we take all the appropriate precautions, contractually imposing on these entities the appropriate technical and organizational measures to prevent any illicit processing of data and to ensure their availability, integrity and confidentiality.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, in particular when it is necessary for the resolution of disputes relating to invoicing and for activities relating to the protection of public security, defence and state security and the prevention, investigation or detection of criminal offences.

11 - Security

Ensuring confidentiality, integrity and availability of data is a commitment we make to all our clients and users.
In this sense, we follow the best information security management practices, requiring our employees to strictly comply with the strictest standards, ensuring the security of the personal data that is communicated to us, and may not use such data for any purposes other than those defined in the contract, nor correlate it with other data at their disposal.  
We point out that the data circulating on the Internet is not fully protected against possible deviations, and the communication of access passwords, confidential codes and any sensitive information is made under your full responsibility.

12 - Cookies 

We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.
This website uses cookies to help determine the usefulness, interest and number of visits to the website, allowing faster and more efficient navigation of the website, eliminating the need to repeatedly enter the same information.

The use of cookies by this website will always require your prior consent.

The cookies we use: 

PHPSESSID: a cookie that allows the website to respond to any action that you perform on the website, such as completing a survey form. The website does not function properly if this cookie is not used.
xms_user: cookie used by back office users. The website functions correctly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies __ utmz starting "__utm" allow the function of the analysis software (analytics). This software helps to analyse website visitors and provide anonymous information such as browsers used, return visitors and response to marketing activities. 
__atuvc: The __atuvc cookie is created and read by the website's JavaScript that allows the sharing of content on social networks "AddThis".

All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the "settings" or "preferences" menu of your browser. To learn more about cookies, including how to see what cookies have been created and how to manage and delete them, visit which includes information on how to manage your settings for the various browser providers.

However, please note that disabling cookies may partially or totally affect your browsing experience on the website.

Google Analytics browser opt-out 
To give visitors a wider choice about how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The extra Google Analytics Opt-out Browser does not prevent the information from being sent to the website itself or to other analytics web services. Learn more about Google Analytics Brower Opt-out extra.

13 - Links to third party websites 

The links on this website may lead to other websites. We are not responsible, approve or in any way endorse the content of such websites, nor the websites linked to or referred by them.

14 - Changes to the privacy policy 

We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly.
All changes will take effect immediately after their publication on the website.
If you object to changes in our privacy policy, you should stop using our services, including the website.

15 - General provisions

We are not responsible for damages resulting from viruses that may infect your computer or network, or other property, by virtue of access to our website with content transferred from it to your computer or network.

16 - Contacts, doubts and questions 

If you have any questions or concerns, or if you wish to update, delete or change any personal information we have related to you, or if you have a concern about the way we deal with any privacy issue, contact us through our contact page present on the website, using the most convenient and accessible means to your needs, such as our address, telephone or e-mail available on the link:


Download RNA Policies:  
Privacy Policy and Personal Data Protection  
Cookie Policy 
Anti-Fraud Policy